Small steps, giant conquests
The ideal consulting method starts from the principle that the consultant is as close to the customer as possible, without necessarily being present all the time, but still delivering value throughout the project.
Work can and should be segmented in small steps and activities, which always give the customer the sensation of evolution.
It is possible to create self-explanatory content, such as texts and short videos, and objectives, which make a huge difference in the project. Knowledge transfer can happen in many ways and this connection until the end of the project is a form of art.
Have you already imagined if your customers could receive that “little secret” in the exact moment that they need it? Have you also imagined establishing frequent checkpoints, which require interaction with your customers? And are you able to imagine real time support, all the time?