Consulting customers want control and do not want to pay per day or time…
In the old format, the execution of the services is strongly impacted by the logistics, which leads to the establishment of limits to the number of events in the customer’s facilities.
Another important point is that consulting customers in general “abuse” the consultant: once the consultant is physically present, customers extrapolate the scope of the hired work trying to solve several matters at the same time. This results in more time, which needs to be paid for.
In the disruptive model, interactions can be unlimited and, instead of restricting access, the consultant stimulates contact because now it is much more difficult to deviate from the scope. In the new format, we recommend selling projects with a fixed price, or with monthly installments, where customers pay monthly for the amount of time they want.